Privacy Policy

Your privacy matters to us. This Privacy Policy explains what information the ClueMates app (the "App") collects, how we use it, and the choices you have. By using the App, you agree to the practices described here.

1. Information We Collect

ClueMates supports local pass-and-play and optional connected multiplayer rooms without requiring an account.

• Local game data: Your custom word lists, player names, groups, avatars, clues, votes, and settings are stored on your device for local play. Game content is not included in diagnostic events.
• Connected rooms: Hosting or joining a multiplayer room sends player names, avatars, selected settings and word content, clues, votes, and game progress to our room service to synchronize play. Room participants and TV spectators can see public game information; private roles and ballots are restricted until results. Use nicknames and avoid personal information in game text.
• Connection information: Room sessions use generated identifiers and authentication tokens. Server access logs may contain IP addresses and request information.
• Diagnostics & usage: We may collect an app-generated random identifier, app version, language, and feature events such as onboarding or game completion. Event payloads do not include player names, group names, secret words, clues, contacts, messages, or precise location.
• Support correspondence: If you email us, we receive the information you choose to share, such as your name and email address.

2. Information We Do Not Collect

We do not require an account, your real name, contacts, photos, or precise location to play. Information you choose to enter in multiplayer names or game text is sent to the room service and may be shared with room participants.

3. How We Use Information

• To operate, maintain, and improve the App;
• To diagnose technical problems and fix bugs;
• To respond to your support requests;
• To comply with legal obligations.

4. Third-Party Services

The App uses third-party services including app stores, RevenueCat for purchases, Google AdMob for ads, and an operational service provider for anonymous feature events. These providers process limited data under their own privacy policies. We do not sell your personal information.

5. Children's Privacy

Do not enter personal information into player names, clues, or other game text fields. If you believe a child has provided us personal information, please contact us so we can address it.

6. Data Retention & Your Choices

Device copies of game data can be removed by clearing app data or uninstalling the App. Connected room records expire after 2 hours without game activity or 12 hours from creation. Reusable room-code reservations and host identifiers are retained so your invitation code can be reused. Clearing app data does not immediately delete a room still used by others. For questions about retained room identifiers or server logs, contact us.

7. Security

We take reasonable measures to protect information. However, no method of storage or transmission is completely secure, and we cannot guarantee absolute security.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised version with an updated "Last updated" date. Continued use of the App after changes take effect means you accept the revised policy.

9. Contact Us

For privacy questions or requests, contact us at privacy@cluemates.app or via our contact page.